Subscription Cancellation Policy
Subscription Cancellation Policy
We want you to love every delivery from Le Silo Bleu. Here's what you need to know about our subscription commitment:
- Minimum commitment - We request that the 6 and 12-month subscriptions have a minimum 3-month commitment. Cancellations will be processed after your 3rd shipment has been fulfilled.
- Cancel after 3 months - After your initial 3-month period, you may cancel at any time by contacting us at info@lesilobleu.com or through your customer portal.
- Notice period - Cancellation requests must be submitted at least 3 days before your next billing date to avoid being charged for the upcoming shipment.
- No refunds on processed orders - Once a subscription order has been processed and shipped, we are unable to issue a refund for that cycle.
- Pause option - Need a break after your commitment period? You can pause your subscription instead of cancelling by contacting us.
- Questions? - Reach out anytime at info@lesilobleu.com - we're always happy to help.